LOCATION AND DIRECTIONS
HOW TO GET TO US?
BOOKING INFORMATION
AMENITIES AND FACILITIES
Do I need to book to visit the distillery?
If you would like to attend one of our distillery experiences, we ask you to book ahead of arriving, as spaces are limited. You can do this online https://tobermorydistillery.com/pages/distillery-experiences. If you would just like to come and see us in the Visitor Centre, you do not need to book in advance.
I've booked a distillery experience, what should I do when arriving at Tobermory?
Please aim to arrive about 10 minutes before your experience is due to start. When you arrive at Tobermory, please park in the public Ledaig car park if you have a car, and come to the Visitor Centre (clearly marked white building beside the garage). Let a member of the team know you're here and they'll take you to the experience when it is ready to begin.
What should I wear to my distillery experience?
Not all surfaces at the distillery are completely level, so we would recommend you wear sensible footwear (no high heels or flip flops). If you are attending one of our warehouse experiences, please wear warm clothing as the warehouses are kept at a consistently cool temperature.
I'm running late for my experience, what do I do?
If you are running late, please let us know as soon as possible by calling the Visitor Centre on +44 (0) 168 830 2647 (please note, you may not always get phone signal on the island, particularly in some of the more remote areas). Please report to the Visitor Centre when you arrive and a member of the team will take you to the tasting or tour area. Please note, we cannot start a tasting or tour outside of the available booking times, so you may miss some information if arriving late.
I've booked on an experience but I'm the designated driver. Will I still get whisky?
If you're driving, we offer 'driver's drams' so you can take away the whisky or gin tasted in the experience to enjoy in your own time at home
Can I cancel my booking?
Unfortunately we cannot issue any refunds for cancellations. If you cannot make the tour time chosen, please contact the distillery as soon as possible as bookings can only be changed at the discretion of the distillery and are subject to availability.
Can I bring my children to the distillery?
Anyone under the age of 18 must be accompanied by an adult at all times, whilst on the premises. Anyone who appears to be under the age of 25 may be asked to present a valid photo ID or passport as proof of age in order to taste or purchase any alcohol, in terms of the Licensing (Scotland) Act 2005. Children of all ages are welcome inside the Visitor Centre itself. Children under the age of 12 years old are not permitted inside of the production areas therefore are unable to attend our Distillery Tours. Furthermore, anyone under the age of 18 years old are unable to attend our Warehouse 1 experience.
Can I bring my pet to the distillery?
Well behaved pets are welcome in our Visitor Centre, however, due to health and safety, pets are not permitted in production or drinking areas.
Can I book a private tasting experience?
We will try to accommodate but cannot guarantee due to availability. Give us a call on +44 (0) 168 830 2647 to chat.